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Unit 2 of 5

Unit 2: Leading and Motivation

Study guide for CLEP CLEP Principles of Management — Unit 2: Leading and Motivation. Practice questions, key concepts, and exam tips.

52

Practice Questions

8

Flashcards

7

Key Topics

Key Concepts to Study

leadership styles
Maslow's hierarchy
Herzberg two-factor
expectancy theory
equity theory
transformational vs transactional leadership
emotional intelligence

Sample Practice Questions

Try these 5 questions from this unit. Sign up for full access to all 52.

Q1EASY

What is the richest communication channel?

A) Face-to-face
B) Email
C) Phone call
D) Written report
E) Video conference
Show Answer

Answer: A — Face-to-face is correct because face-to-face allows for nonverbal cues and immediate feedback.

Q2EASY

What type of communication channel is face-to-face?

A) Low richness
B) Medium richness
C) High richness
D) Formal downward
E) Informal grapevine
Show Answer

Answer: C — High richness is correct because face-to-face is the highest in channel richness..

Q3MEDIUM

Maslow's Hierarchy of Needs includes which of the following?

A) Financial stability and job security
B) Physiological, safety, love, esteem, and self-actualization needs
C) Autonomy, competence, and relatedness
D) Intrinsic and extrinsic motivation
E) McGregor's Theory X and Y
Show Answer

Answer: B — Physiological, safety, love, esteem, and self-actu... is correct because it lists the actual levels in Maslow's hierarchy..

Q4MEDIUM

According to McClelland, what is the primary motivator for achievement-oriented individuals?

A) Power and prestige
B) Personal satisfaction and growth
C) Need for affiliation and friendship
D) Desire for financial rewards
E) Fear of failure
Show Answer

Answer: B — Personal satisfaction and growth is correct because McClelland's theory states that achievement-oriented individuals are motivated by personal satisfaction..

Q5MEDIUM

What type of communication channel is the grapevine an example of?

A) Formal downward
B) Formal upward
C) Formal horizontal
D) Formal diagonal
E) Informal
Show Answer

Answer: E — Informal is correct because grapevine is an unofficial, informal channel.

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Study Tips for Unit 2: Leading and Motivation

  • Focus on understanding concepts, not memorizing facts — CLEP tests application
  • Practice with timed questions to build exam-day speed
  • Review explanations for wrong answers — they reveal common misconceptions
  • Use flashcards for key terms, practice questions for deeper understanding

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